Home
Home
Features
Features
About us
About us
Pricing
Pricing
Blog
Blog
Dashboard
Pricing
Pricing Plan
No hidden charges! choose your plan now.
Monthly
Annually
-20%
Free
Small but mighty teams ready to get their customer communication in order.
Free
/month
Get started
Includes 2 Agents
Up to 2 Inboxes
5 Canned Responses
30 Days Retention
No Attachments
Starter
Teams on the rise, looking for communication that scale with them.
$29
/month
Get started
Includes 5 Agents
Up to 5 Inboxes
Basic Automation Rules
Attachments Enabled
180 Days Retention
Growth
Unlock AI Captain assistant (1,000 responses/mo) with full advanced features for maximum efficiency.
$79
/month
Get started
Includes 10 Agents
Up to 50 Inboxes
Full Help Center features
1,000 AI Responses incl.
50 Docs
Enterprise
Teams that are scaling up and need enterprise-grade support to keep up
$199
/month
Get started
Includes 20 Agents
Unlimited Inboxes
10,000 AI Responses incl.
All Features
Free
Perfect for small teams. Text-only conversations with basic ticket management. No AI or Knowledge Base.
Free
/year
Get started
Includes 2 Agents
Up to 2 Inboxes
5 Canned Responses
30 Days Retention
No Attachments
Starter
Knowledge Base + attachments enabled. Great for teams that need self-service portals and rich messaging.
$342.20
/year
Get started
Includes 5 Agents
Up to 5 Inboxes
Basic Automation Rules
Attachments Enabled
180 Days Retention
Growth
Unlock AI Captain assistant (1,000 responses/mo) with full advanced features for maximum efficiency.
$932.20
/year
Get started
Includes 10 Agents
Up to 50 Inboxes
Full Help Center features
1,000 AI Responses incl.
50 Docs
Enterprise
Highest limits, dedicated support, and custom SLAs. Includes 10,000 AI responses per month.
$2,348.20
/year
Get started
Includes 20 Agents
Unlimited Inboxes
10,000 AI Responses/mo incl.
All Features
Free
$0
Get It Now
Starter
$29
Get It Now
Growth
$79
Get It Now
Enterprise
$199
Get It Now
Agents
2
5
10
20
Inboxes
2
5
50
Unlimited
Canned Responses
5
50
5,000
Unlimited
Automation Rules
5
5,000
Unlimited
Message Retention
30 Days
180 Days
Permanent
Permanent
AI Responses/mo
1,000
10,000
AI Documents
50
Unlimited
Omnichannel Channels
CRM
Attachments
Reports
Team Management
Automation Rules
Labels
Integrations
Help Center
Campaigns
Macros
Agent Bots
Voice Recorder
SLA Management
Custom Attributes
Data Export
Captain AI V2
Custom Roles
Audit Logs
Disable Branding
SAML SSO
Free
$0
Get It Now
Agents
2
Inboxes
2
Canned Responses
5
Automation Rules
Message Retention
30 Days
AI Responses/mo
AI Documents
Omnichannel Channels
CRM
Attachments
Reports
Team Management
Automation Rules
Labels
Integrations
Help Center
Campaigns
Macros
Agent Bots
Voice Recorder
SLA Management
Custom Attributes
Data Export
Captain AI V2
Custom Roles
Audit Logs
Disable Branding
SAML SSO
Starter
$29
Get It Now
Agents
5
Inboxes
5
Canned Responses
50
Automation Rules
5
Message Retention
180 Days
AI Responses/mo
AI Documents
Omnichannel Channels
CRM
Attachments
Reports
Team Management
Automation Rules
Labels
Integrations
Help Center
Campaigns
Macros
Agent Bots
Voice Recorder
SLA Management
Custom Attributes
Data Export
Captain AI V2
Custom Roles
Audit Logs
Disable Branding
SAML SSO
Growth
$79
Get It Now
Agents
10
Inboxes
50
Canned Responses
5,000
Automation Rules
5,000
Message Retention
Permanent
AI Responses/mo
1,000
AI Documents
50
Omnichannel Channels
CRM
Attachments
Reports
Team Management
Automation Rules
Labels
Integrations
Help Center
Campaigns
Macros
Agent Bots
Voice Recorder
SLA Management
Custom Attributes
Data Export
Captain AI V2
Custom Roles
Audit Logs
Disable Branding
SAML SSO
Enterprise
$199
Get It Now
Agents
20
Inboxes
Unlimited
Canned Responses
Unlimited
Automation Rules
Unlimited
Message Retention
Permanent
AI Responses/mo
10,000
AI Documents
Unlimited
Omnichannel Channels
CRM
Attachments
Reports
Team Management
Automation Rules
Labels
Integrations
Help Center
Campaigns
Macros
Agent Bots
Voice Recorder
SLA Management
Custom Attributes
Data Export
Captain AI V2
Custom Roles
Audit Logs
Disable Branding
SAML SSO
FAQ
Frequently asked questions.
Find clear answers to the most common questions about our services, features, and support.
What is MeloyChat?
MeloyChat is an omni-channel customer engagement platform that helps businesses manage conversations from WhatsApp, Telegram, LINE, Email, SMS, and Website Widgets in one unified dashboard.
What can the AI Assistant (Captain) do?
Our AI assistant, Captain, can automatically summarize long conversations, provide smart reply suggestions, optimize agent copy, and recommend labels based on context to significantly boost team efficiency.
How are seats and costs calculated?
Each plan includes a fixed number of initial seats. You can add more seats to your subscription at any time for a monthly fee. We offer transparent pricing with no hidden charges.
What is your data security and retention policy?
We take data privacy seriously. Depending on your plan, we offer message retention from 30 days to unlimited. All data is encrypted in transit and at rest, meeting enterprise-grade security standards.
What are the differences between plans? Which should I choose?
The Free plan supports 2 agents and 2 inboxes for text-only conversations—great for trying the platform. The Starter plan adds Knowledge Base, attachments and Canned Responses for teams needing self-service. The Growth plan unlocks the AI Captain assistant with conversation summaries, reply suggestions, and label recommendations. Enterprise offers the highest limits and dedicated support.