Multi-Channel Inbox
Connect WhatsApp, Telegram, LINE, Email, SMS, Instagram, and Web Widget — all conversations in one unified dashboard.
Customer Engagement Platform
All Your Customer Conversations
in One Place
Connect WhatsApp, Telegram, Email, LINE, SMS, and more. Manage every customer interaction across channels with a single, open-source platform.
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Trusted by 10,000+ teams worldwide.
WhatsApp
Telegram
Email
LINE
SMS
Instagram
Resolve 70% of customer questions faster
AI-powered replies, automation rules, and smart routing help your team stay ahead of every conversation.
WhatsApp
Telegram
Email
Web Widget
AI Captain
Smart reply suggestions and conversation summaries powered by AI
How It Works
From any channel to a single inbox in minutes
Set up your customer engagement hub in four simple steps.
2
Centralize conversations
All messages flow into a shared team inbox. Assign, prioritize, and collaborate on conversations without switching tabs.
3
Automate & accelerate
Set up automation rules, one-click macros, and AI Captain to handle repetitive tasks. Route conversations to the right agent instantly.
Core Features
Everything you need to engage customers at scale
A complete platform for teams that want to centralize conversations, automate workflows, and deliver better support.
AI Captain
Rewrite, summarize, reply suggestions, and label suggestions powered by AI. Let Captain handle drafts while your team focuses on customers.
Automation Rules & Macros
Define event-driven automations and one-click macros. Auto-assign, auto-label, and trigger webhooks when conditions are met.
Help Center
Publish a multilingual knowledge base with portals, categories, and articles. Let customers help themselves 24/7.
Real-time Conversations
Instant message delivery via WebSocket. See typing indicators, read receipts, and live updates without refreshing the page.
Role-Based Access Control
Collaborate securely with granular team permissions. Control who can view, reply, or manage each inbox and feature.
Webhooks & Integrations
Send conversation events to external systems in real time. Connect with Slack, CRM, or any HTTP endpoint for custom workflows.
Reports & Analytics
Track response times, resolution rates, agent workload, and conversation volume. Export CSV reports for deeper analysis.
Custom Branding
White-label the widget, help center, and emails with your own logo, colors, and domain. Deliver a seamless branded experience.
Channels
Connect every channel your customers use
MeloyChat supports the messaging apps and channels your customers already love — all from a single dashboard.
WhatsApp
Telegram
Email
LINE
Connect WhatsApp Business in minutes
Bring WhatsApp conversations into your shared team inbox. Assign agents, set automations, and reply in real time — all without leaving MeloyChat.
Get startedPricing
Start free, scale as you grow
Simple, transparent pricing for teams of every size. No hidden fees.
-20%
Free
$0/month
- 2 inboxes
- 2 team members
- 200 MB storage
Starter
$29/month
- 5 inboxes, 5 members
- Knowledge base & automations
- 5 GB storage, webhooks
Growth
$79/month
- 20 inboxes, 20 members
- AI Captain & attachments
- 50 GB storage, integrations
Enterprise
$199/month
- 200 inboxes, 50 members
- 10K AI responses/month
- 500 GB storage, priority support
“MeloyChat helped us centralize WhatsApp, Telegram, and email support into a single dashboard. Our response time dropped by 40% within the first month.” Ralph Edwards · Founder & CEO
FAQ
Frequently asked questions.
Ready to get started